Are You Hot on Saying No To Unannounced Cold Callers

Nottinghamshire Trading Standards say do not buy from the door to an unannounced cold caller. Say no and shut the door. If they are genuine, they will allow you the time to make an informed decision and will never force you into a contract with them.

We advise you to explore your options if you do wish to have work doing, ask a friend or relative if they know someone, always get a least 3 quotes and remember in most circumstances you have 14 days in order to change your mind and cancel. No trader should start work before that time unless you have asked them to do so in writing.

So to all have a great summer, stay vigilant and make sure to check on your neighbours and relatives who may be isolated during these times.

Useful contact information –

If you have been a victim of fraud or cybercrime, report it to Action Fraud via their website Actionfraud.police.uk, or by calling them on 0300 123 2040.

You can also report a trader to Trading Standards or obtain consumer advice by contacting the Citizens Advice Consumer Service on 0808 223 11 33.

Are you concerned about a neighbour, friend or relative on answering their doors to cold callers? The Nominated Neighbour Scheme could help with this concern. Call Citizens Advice Consumer Service on 0808 223 11 33 to find out more.

Message Sent By
Daniel Smith (Nottinghamshire County Council, Trading Standards Officer, Nottinghamshire)

Independent Councillor Richard MacRae

Whilst we are all enjoying some much needed sunshine, time in our gardens and open spaces this is, unfortunately also a heightened time for doorstep cold callers to approach our communities to try and elicit monies from the unsuspecting for a product or urgent service, they state you need from them.


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