Currently , GPs are operating a surgery appointment system which is largely remote via a telephone or video consultation.
Getting an appointment with a doctor for a face to face consultation is like trying to get an audience with the Pope on Easter Sunday , difficult.
Today , throughout the country 6-7 % of telephone contacts , triaged by a GP , end with a F2F (face to face) appointment , previously – pre Corona – it was 80% !
Amazingly most GPs are using technology like video consultation as opposed to only 0.6% a few months ago.
And , more surprisingly , patients actually like it. Especially the younger ones. Swapping the immediacy of technology for the previous miserable long wait in a dingy medical waiting room being coughed on by all is a no brainer. Mana from heaven.
Yes , there are clear limitations but we are improving them and adapting daily.
Believe me , after the crisis , the NHS will not lose these ground breaking efficiencies.
F2F will become a luxury for the very young and the complex elderly with multi-morbidities . Many hospital out-patient clinics will become telephone/video based. The system will become more streamlined and overall delivery will be the winner
Corona virus – Every cloud has a silver lining.
Dr. John Doddy