trentbarton – i4 research

trentbarton write:

We want to hear your views…

As a local company, our customers are at the heart of everything we do and we’re always interested to hear your views to see how we can improve.
We’ve put together a quick survey to hear what you have to say about i4. Your views are important to us and you can put in as much (or as little!) detail as you like.
Just click here to start the survey.
Thanks for your time.
Jordan
marketing & communications manager

2 Comments

  1. Can’t really comment on the i4but if it’s as bad as the 15 it must be shocking, never on time regularly don’t turn up.must be the worst bus service in the country.

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    1. Well I can comment on the i4 service. The buses are clean and seem to work well (they are after all new). Occasionally one or two run late but I suspect that is caused by heavy traffic in Derby, Sandiacre or Stapleford. That traffic being the result of to many single occupant vehicles or to many HGV’s fighting for the same bits of road at certain times of the day. On the whole the service is very good. The only thing that I would like to see is a higher frequency during the evenings, but if passenger volume does not justify it, fair enough.

      Have you ever made any representations about “the worst bus service in the country” to the operators Mr Odell? If so it would be interesting to hear, from you, about their replies. Or is my final comment going to be “thought not”.

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