Holly Knebel (Police, Staff, Nottinghamshire) writes: Don’t give out personal or bank details on an outbound call or via text and don’t click on any links sent to you, even if this has been sent from your bank. Action fraud receives numerous incidents on a daily basis of bank accounts being emptied from these fraud tactics. #Tell2 others what you’ve learnt.
Always call back on a number you know to be genuine and from another phone device, this ensures the fraudster is off the line.
Your bank, a reputable company or the police will never:
⦁ Try keeping you on the line for hours on end or have their security team ring you
⦁ Phone and ask you for your PIN or full banking password, even by tapping them into your phone keypad
⦁ Ask you to withdraw money to hand over to them for safe-keeping or as part of a police operation
⦁ Ask you to transfer money to a safe account for fraud reasons, even if they say it is in your name
⦁ Send someone to your home to collect cash, PIN, cards or cheque books if you are a victim of fraud
⦁ Ask you to purchase goods or vouchers using your card and then hand them over for safe-keeping