Unwanted Telephone Calls Claiming to be from the Telephone Preference Service

Rhodri Williams (Nottinghamshire County Council, Trading Standards Officer, Notts) writes: We have received some reports of people receiving scam calls falsely claiming to be from the Telephone Preference Service. The caller states that you have been receiving lots of unwanted calls and asks to confirm your bank details or card details.

The Telephone Preference Service is a free service and requires no payment. Further details can be found here:


If you are receiving unwanted phone calls, it would be worth checking with your land line provider because some now offer call blocking services which you can register for. There are also some telephone handsets available on the high street and in supermarkets that can also block unwanted calls. A limited number of call blockers are available to some members of the community via: https://www.friendsagainstscams.org.uk/callblocker

If you want to join the fight against scams, consider signing up to Friends Against Scams: www.friendsagainstscams.org.uk The campaign aims to inspire action, highlight the scale of problem and raise awareness amongst the community.

If you would like further advice about dealing with unwanted telephone calls, please contact the Citizens Advice Consumer Service on 03454 04 05 06.

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