Press Release from the Rt Hon Anna Soubry MP Regarding West End Surgery,‏ Beeston

Broxtowe MP Anna Soubry has issued the following statement following today’s decision by the Care Quality Commission to place the West End GP Surgery in Beeston, into special measures:

A number of constituents have raised their concerns and complaints with me about the West End Surgery for some time. As a result I have worked with the CQC and met the senior GP at the practice. Like many I am sorry that matters have become so serious, the practice has been placed in special measures but fully support the CQC’s decision. I very much hope that with support from the local Clinical Commissioning Group and others, patients will have a much improved service and the GPs and other staff will have the assistance they need.

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10 Responses to Press Release from the Rt Hon Anna Soubry MP Regarding West End Surgery,‏ Beeston

  1. judymsleath says:

    Lack of Doctors is down to the Government, not the surgery!

    • Dave W says:

      Not true, they have had doctors but they leave. All the nursing staff left. There is something about the practice management or attitude that is ineffective. My family left after 38 years with the practice, due to lack of services.

  2. Kate Ames says:

    My husband and I have been with this practice for many years, with our children, and now our grandchildren, becoming patients in turn. Starting in 2012 the practice lost three longterm permanent doctors within the space of twelve months, followed by a part-time doctor of some years duration. I personally have multiple health problems and was very seriously ill during that time and unable to get out to the surgery so any contact was via home visits. I received visits from doctors, surgery nurses and community nurses during that time, and was extremely sad to lose my very caring GP of nearly thirty years but the staff have, under incredibly stressful circumstances, remained committed and caring. It seems to have been impossible to retain permanent doctors in the past three years, and many of the other staff have left, but Dr Calder and all her colleagues have continued to do their utmost to keep the practice functioning as smoothly as possible. We remain completely loyal to her, and to the whole practice. We believe the loss of long-serving GPs who are still young, but who chose to leave medicine at a time of nonstop upheaval and pressure in the NHS (rather, presumably, than remain and risk losing their own health and wellbeing) is the responsibility of the government, and that West End practice has become a casualty of the current crisis. More and more GPs are choosing to do locum work because it leaves them free to just treat and care for patients, rather than have to subject themselves to the phenomenal pressures of work as a practice partner. West End surgery needs and deserves support so that it can return to being the excellent practice it was for many years.

  3. Barry Morrison says:

    Well, I have to say that my wife and I have been patients here for for more than 30 years and we can’t fault West End Surgery. Maybe things have happened which we don’t know about but it seems like they’ve now gone to an appointments system rather than roll up at 8-30am to see a doctor.. It begs the question why enough doctors are not taking up the vacancies being offered. So on internationaals websites it seems that many newly qualified doctors as soon as they have got there degrees are off to Canada, Australia or whereever..Here’s a cure for that to make them stay in the UK..Make them sign a 10 year contract to work for the NHS or if they decide to emigrate make them repay the hundreds of thousands of pounds it cost the taxpayer to train them

    • RichHartman says:

      Potentially a good idea (for UK student doctors) but what about those from around the world who are attracted over here to get their degrees in medicine (purely because our universities get higher fees from foreign students) then return to their countries of origin?
      And what about those UK medicine graduates who decide to spend time abroad in ‘third world’ countries doing altruistic work with their skills & knowledge while they’re still young & well-motivated?
      Your proposal would prevent that happening (for 10 yrs post-graduation).
      The same logic could be applied to the government’s current policy of allowing in-migrants from other countries who have nothing in particular to offer this country apart from cheap car washes and a dead-fridge-removal service.

      • Barry Morrison says:

        Seems to me there’s a difference in newly qualified doctors working in the community as opposed to unskilled workers coming in from inside or outside the EU..Newly qualified doctors have cost the country a fortune and we can ill afford to lose their skills..Unskilled workers from inside or outside the EU we can do without, considering there’s still 1.6 million unemployed.

  4. Joan Wade says:

    25 years ago this practice was recommend to me as being the best in Beeston. For some while now the word on the street has not been so favourable.

    • Kate Ames says:

      How long would you say the word on the street has not been so favourable? It was 2012 when the first of the longstanding partners left the practice, followed by two in 2013, and soon afterwards, a part-time GP. I wasn’t aware of any criticism of the practice before this happened, with an inevitably profound impact.

  5. Barry Morrison says:

    Couple this with the fact that many doctors (as in the case of Steven Bunnage) can now retire a damn sight earlier than they ever envisaged possible thanks to Tony Blair’s early christmas present about 12 or 13 years ago which allegedly gave them about a 30% rise in salary with no weekend or out of hours work involved. People are living longer and the population of the country has increased by multiples of millions over the last 20 years and we ain’t trained enough doctors..It ain’t rocket science.

    • Kate Ames says:

      Absolutely Barry. I remember some years ago when general practice was a very popular choice for newly qualified doctors. Now, we don’t have enough trained doctors, and those we do have are under such pressure if they’re partners that young medics aren’t choosing general practice and/or locum work is now a more attractive alternative. It is an irony that doctors like the still youthful partners who left West End were enabled to do so at an early age by the far higher salaries that, as you say, they can’t have envisaged when they went into medicine. I believe they chose to be GPs for humane rather than mercenary reasons and I can’t blame them for retiring young, though it was very sad. Even without weekend or out of hours work, general practice has become so pressured, with the endless targets and paperwork, and the repeated massive upheaval due to changes in the NHS. It’s understandable that if they an afford it, they’d want to give up before they’re too burned out or unwell themselves to benefit from some retirement.

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